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Terms & Conditions
These terms and conditions apply between you and 21st Century Vehicles Ltd trading as Zebra Vehicle Solutions (‘Zebra’) for the acquisition of UK vehicles supplied by UK dealers and manufacturers.

General
Zebra specialise in the sale of new (previously unregistered) and pre-registered (delivery mileage only) cars and commercial vehicles. Used vehicles will be expressly described as such at point of sale. Unless expressly specified all vehicles are manufacturer UK standard specification and are not parallel/grey imports.

Vehicles will be supplied with the balance of the manufacturer’s warranty.

The vehicle does not become the customer's until it is paid for with cleared funds.

Prices
The monthly prices quoted include VAT if hire purchase based funding and exclude VAT if leasing based funding.

Cash prices include VAT for cars and exclude VAT for commercial vehicles.

Prices also include a standard delivery charge of £500 for the vehicles to be driven by road to your chosen mainland Britain destination, number plates, Road Fund Licence ( if applicable ) and Government Vehicle Registration fee.

Zebra reserves the right to change the price either before or after Zebra accepts any order. Zebra shall notify you of such a change and you have the right to cancel your order if the change is not acceptable.

Prices on the web site are for information purposes only and do not constitute an offer by Zebra capable of an acceptance by you.

Upon agreement by both parties and the relevant order form accepted by you, and after finance acceptance has been confirmed, a minimum deposit of £250 will be taken by credit/debit card, bank transfer, or cheque.

Credit card payments may incur surcharge.

Specification and Images
Whilst every effort is made to verify and ensure the accuracy of the data, the information should only be used as a guide and no purchasing decision should be made without verification of the latest data from either the manufacturer or franchised dealer. All images on the website are for illustration purposes only.

Delivery/Registration
Upon receipt of correct finance documentation and any balance of monies Zebra will arrange delivery of the vehicle to your chosen destination. Vehicles will not be delivered unless payment is received in full and funds have been cleared. Title will not pass until full payment is received.

Delivery dates are subject to change by the manufacturer but most orders are fulfilled in 10 - 14 working days.

Statutory Rights
Nothing in these conditions shall affect your statutory rights.

Zebra is committed to customer service. Should you have any complaint about the Zebra service, we will endeavour to resolve them in a fair and effective manner.

Please inform Zebra by email at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it   should you have any complaint about our service. We are committed to acknowledging your complaint within 48 hours of receipt and undertaking all reasonable efforts to resolving it promptly under the circumstances. We will provide you with a timescale for resolving the dispute and keep you regularly updated with its progress.

Orders
Your order of a vehicle from Zebra is an offer by you.

All orders are subject to acceptance by Zebra, availability, price changes and the payment of a deposit in accordance with your accepted order.

If the vehicle you have ordered is not available, Zebra will contact you by email or telephone to provide possible alternatives.

Deposits
A minimum deposit of two hundred and fifty pounds (£250) is required with every order to show the customer's commitment to purchase the vehicle and Zebra’s commitment to supply the vehicle. Such a deposit, if it is accepted, will become a holding deposit and represent confirmation by the customer of the vehicle order and all terms and conditions.

Any payment made in excess of £250 will have been individually negotiated between Zebra and the customer relative to the financial structure of the balance to be paid and is set out on the front of the invoice.

If the customer fails to take delivery and pay the balance of the price without lawful reason by the agreed date, Zebra will be entitled to treat the agreement as cancelled by the customer and offer the vehicle for re-sale and claim from the customer any reasonable losses suffered which may include but are not limited to stocking charges, unrecoverable extras fitted to the vehicle, and any reduction in the value of the vehicle. Zebra will be entitled to use the deposit and any prepayment to reduce its reasonable losses. Any excess will be returned to the customer and any shortfall will be paid by the customer.

Credit/Debit card deposits represent payment of the holding deposit and the payment does not relate directly to the acquisition of the vehicle. The customer cannot claim from the Credit/Debit card companies in respect of merchantability issues. Note the customer has the right to direct merchantability issues to Zebra, the funder and the supplying dealer/manufacturer. No credit card (or any other financial) details are stored by Zebra.

Part Exchange
Any part exchange allowance agreed with a customer is usually based upon the customer's description of the vehicle to Zebra.

In the event of subsequent damage to the vehicle, fair wear and tear expected, or if the customer knowingly gave incorrect information concerning the vehicle or has concealed a defect in the vehicle which Zebra relied upon, Zebra may decline to take the vehicle, in which case Zebra will try to agree with the customer a new allowance. If no agreement can be reached the customer shall either pay the full price, or Zebra will be entitled to treat the agreement as cancelled by the customer.

Warranties
Vehicles are supplied with the balance of the manufacturer’s warranty.

Upon delivery the customer signs the vehicle inspection form to agree that he/she is satisfied with the condition of the vehicle.

The customer must inform Zebra within a reasonable timeframe of any subsequent merchantability issues. Zebra will work with the customer to address the issues with the supplying dealer/manufacturer.

Cancellations
Once a deposit is received Zebra will instruct suppliers and delivery agents to schedule delivery. This may incur costs that cannot be reversed. Consequently Zebra will make a minimum charge of £500 for all cancelled orders. Cancelled orders after delivery will result in a full refund less the standard delivery charge of £500.

Distance Selling Regulations
Our vans are offered to BUSINESS USERS ONLY and as such are exempt from the Distance Selling Regulations in force for consumer protection.